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ESA Crowd Manager Training

  • Charlotte Convention Center 501 South College Street Charlotte, NC, 28202 United States (map)

The National Fire Protection Association’s Life Safety Code®, NFPA 101®, specifies ten topics that must be addressed for a person to qualify as a “trained crowd manager.” But the Code says nothing about how those issues should be discussed. 

ESA’s Crowd Manager Training is designed by event professionals for our colleagues who work all types and sizes of events. Other programs focus on only the largest venues. ESA’s scalable training addresses the issues a crowd manager will face in a brick and mortar venue and on a green field site, whether the event is concert, a sporting event, a festival, a nightclub, or a corporate activation.  

Who Should Take This Course?

  • Security

  • Guest services

  • Event operations

  • Production staff

  • Event organizers

  • Venue managers

  • Public safety officials

  • Artists and artist representatives

  • Insurers

  • Anyone who wants to understand what makes event crowds different from other crowds, and how to keep event crowds safe.

WORKSHOP FEE

Registration for this workshop is $149 for ESA members/$199 for non-members, which includes course materials, lunch, and refreshments. Capacity is limited to ensure an optimal learning experience, so interested persons are encouraged to register early. For additional questions, please email info@eventsafetyalliance.org.

 
 

ABOUT THE Instructors

Steven Adelman and Dave Ellis, both members of the Event Safety Alliance Board who led the creation of the American National Standards for Crowd Management and for Event Security, published as ANSI ES1.9-2020 and ANSI ES1.40-2023, respectively.

Lodging

ESA has secured a room block with a special rate for onsite attendees at the Hilton Charlotte Uptown, which is next to and linked to the Charlotte Convention Center via outdoor and indoor pedestrian walkways. Guest perks include free access to the connected YMCA gym facilities. Click here to book your room today.